Requesting an Absence from the App (TransMaS Plus)

With TransMaS Plus, drivers can request time off in the TransMaS app, see how much leave they have remaining, and view or cancel upcoming leave and pending requests. Everything lives under the Rota tab of the driver's app.

Requesting leave from the app needs to be enabled for your company, and the reasons a driver can choose from are the ones marked Driver selectable in your absence reasons settings.

To request leave

Press the blue Request Leave button in the bottom right corner.
Select your reason.
Select the date range - press the first day of leave, then the last. For a single day, double tap that day (it is both first and last). Then tap Save in the upper right.
Select whether the request is for a full day, morning or afternoon.
Press Submit Request to finish.

What happens next

The request appears in the Pending Requests section until the office makes a decision, and the office is notified straight away.
If the requested dates span days the driver does not work (based on their shift pattern), the request is split into separate entries covering just the working days - so one request can appear as two or three entries.
When the office approves or rejects the request, the driver gets an app notification and an email. A rejection includes the reason given and who made the decision. Approved leave moves to the Upcoming Leave section.

Remaining leave

The Rota tab shows the driver's allowance for the current and next leave year: how much is allocated, how much is booked, and how much is still available. Only absences with a reason that counts as annual leave use up the allowance - sickness and other reasons do not - and a pending request is not deducted until it is approved.

To cancel leave

Both pending requests and approved leave can be cancelled in the app - swipe the card to the left and confirm. If a request was split into more than one entry, cancel each entry separately.

Common questions

The Request Leave button is missing. App leave requests are part of TransMaS Plus and have to be enabled for your company - and make sure the app is up to date.

The reason I want is not in the list. The office controls which reasons drivers can pick. Ask them to tick Driver selectable on that reason under Settings > Absence Reasons.

I requested a week but the app shows it as several entries. The request is split around days you do not work, so only working days are booked against your leave.

My available leave has not gone down after requesting. Pending requests do not reduce your available figure - it updates when the request is approved. Reasons that do not count as annual leave never reduce it.

The request could not be submitted. The dates probably overlap an absence already on record, or contain no working days. Check the Upcoming Leave and Pending Requests sections, and ask the office to check the absence calendar.

Absence Approvals - how the office reviews and decides requests.
Managing Driver Absences - managing absences from the office side.
Understanding Absence Allowances - how the remaining-leave figures are calculated.